Work order software, inspections, asset tracking, a tenant request portal and full unit history — one platform for your techs in the field, managers on the go, and admins at the desk. $1 per unit per month.
From the tech's phone in the field to the manager's screen at the desk — every workflow covered.
⚙️ Every feature is configurable per property from your admin dashboard — enable what you need, nothing forced on you.
No IT department. No training weeks. No app stores. Just log in and start managing.
One plan. Every feature included. No per-user fees, no hidden charges.
The things managers ask us before they sign up.
Property maintenance software is a system for tracking repair and upkeep work across rental properties. It replaces the phone calls, texts and spreadsheets most landlords use, giving you one place where tenant requests become work orders, technicians get assigned, photos and notes are recorded, and every job leaves a documented history tied to the unit. TenantTicket adds inspections, unit turns, parts tracking and a tenant request portal to that core.
Most platforms charge per user or bundle maintenance into a full accounting suite costing hundreds a month. TenantTicket is $1 per unit per month, with a $20 monthly minimum. A 50-unit property is $50 a month and a 100-unit property is $100 a month. Every feature is included — there are no setup fees, no per-user charges and no paid add-ons, so unlimited technicians and managers cost the same as one.
Yes. Most property management platforms are priced and built for large portfolios, which is why small landlords end up on spreadsheets. TenantTicket starts at $20 a month flat for anything under 20 units, so a single small building can run the same system a 500-unit portfolio does.
Yes. Each property gets a tenant portal at its own link where residents log in with a PIN and submit a request in under a minute. The request becomes a work order automatically, the right technician is notified, and the tenant gets an update by text or email when the job is complete — including an optional rating request once the work is finished.
Yes, and that is what it was built for. Technicians install a mobile app that shows only their assigned tickets, works offline when a basement has no signal, and lets them add notes, photos, parts used and signatures without leaving the job. There is a separate mobile app for managers and a full desktop dashboard for the office. The technician app is also available in Spanish.
An afternoon. You import your rent roll from a spreadsheet, invite your team by email, and start creating work orders the same day. There is no implementation fee and no onboarding call required, though we are happy to walk you through it.
Property management software is usually built around accounting — rent collection, leases, owner statements — with maintenance bolted on as a minor module. Work order software is built around the repair itself: dispatching the job, tracking it in the field, documenting what was done and proving it later. TenantTicket is the second kind, which is why it costs a fraction of a full accounting suite and why the field experience is the part we care most about.
Schedule a live demo and we'll walk you through the full platform — work orders, inspections, the heat map, and everything in between. No commitment required.